i-PLM

The i-PLM Service

The Majenta JLR i-PLM Service provides comprehensive first line supplier on-boarding support through all phases of i-PLM implementation cycle.  The service is managed by the dedicated Majenta JLR i-PLM Helpdesk based at the JLR Whitley site and enhanced by 24/7/365 remote case logging.  Services include:

• Supplier support relating to installation and configuration of software
• Supplier support for network/IT issue resolution relating to installation
• Resolving issues relating to the i-PLM installations
• Secure data distribution and tracking of installation upgrades
• Testing and resolving Fix Packs/system upgrades
• Testing and resolving network performance issues